ICBC happy to help with sorting claims

No matter who's at fault, most people qualify for medical benefits.

A recent column in your paper (“Hit and run: What should you do? ” – Aug 2) provided an explanation of steps that should be taken if you’re the victim of a hit and run collision. It was an explanation that ICBC also provides in person, over the phone or on icbc.com. If you are uncertain, please ask us and we’ll be happy to give you a full explanation of the steps involved.

There are two types of claims if you are injured in a car accident. A claim under your own policy for accident benefits and a claim against the policy of the driver and owner of the other vehicle if they are at fault. However, you can also make a claim against ICBC directly where it can be shown that another vehicle was involved but the identity of the driver and owner could not be determined despite your best efforts.

That’s why it is important to make every reasonable effort you can to identify the other vehicle and driver in a crash in order to establish that it was indeed a hit and run, and to demonstrate you’ve taken steps to identify the other vehicle and driver.

No matter who’s at fault, most people qualify for medical benefits. If you do qualify, your Basic Autoplan policy will help pay for your medical care and provide you with wage loss assistance.

We hope you never find yourself in a situation where you need to file a claim but it is good to know that in the event you do, ICBC is here to help.

Rob Wilson

Acting Director

Claims Services 
Claims Programs and Planning