Blood is drawn for medical testing. (Flickr)

Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

This woman is one of two people the Agassiz RCMP are asking for assistance in identifying after a string of alleged thefts in Popkum. (Agassiz RCMP)
Agassiz RCMP ask for help to identify suspects in Popkum thefts

Images of the two suspects were captured on surveillance footage between Jan. 10 and 16

Only students who are attending in-person classes will be asked to take the Foundation Skills Assessment this year in the Fraser Cascade School District. (Unsplash)
Foundation Skills Assessment only for in-person learners: SD78

The provincial assessment will take place between Feb. 15 and March 12 for grades 4 and 7

Abbotsford’s Tradex has been transformed into a volleyball and basketball facility with Open Court. (Instagram photo)
Abbotsford’s Tradex transforms into sports facility

Open Court program hosting volleyball and basketball teams for practices and possibly games

Map of COVID-19 cases for Jan. 10 to 16 by local health area. (BCCDC)
Agassiz, Harrison COVID-19 cases heading back towards weekly normal

The area saw 10 new cases between Jan. 10 and 16, after a one week high of 19

Businesses continue to struggle under COVID-19 restrictions as the pandemic reaches the one-year mark. (B.C. government)
Another 564 COVID-19 cases, mass vaccine plan coming Friday

15 more deaths, community cluster declared in Williams Lake

Darlene Curylo scratched a $3M ticket, BCLC’s largest ever scratch and win prize. (BCLC)
Kelowna woman in shock after winning BCLC’s largest-ever instant-ticket prize

Darlene Curylo couldn’t believe her eyes when she saw the amount of money she’d won from a scratch ticket

While each person has different reasons for becoming homeless, a UBCO study shows they learn through their interactions with different services to perform ‘as homeless’ based on the expectations of service providers. (Contributed)
Kelowna homeless forced to ‘perform’ for resources, says UBCO study

One participant in the study said ‘It is about looking homeless, but not too homeless’

Gov. Gen. Julie Payette takes the royal salute from the Guard of Honour as she makes her way deliver the the throne speech, Wednesday, September 23, 2020 in Ottawa. THE CANADIAN PRESS/Fred Chartrand
Gov. Gen. Julie Payette resigns, apologizes for ‘tensions’ at Rideau Hall

Payette, who is the Queen’s representative in Canada, has been the governor general since 2017

Grounded WestJet Boeing 737 Max aircraft are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019. WestJet will operate the first commercial Boeing 737 Max flight in Canada today since the aircraft was grounded in 2019 following two deadly crashes. THE CANADIAN PRESS/Jeff McIntosh
Passengers unfazed as WestJet returns Boeing 737 Max to service on Vancouver flight

After a lengthy review process, Transport Canada cleared the plane to return to Canadian airspace

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The top part of the fossil burrow, seen from the side, with feathery lines from the disturbance of the soil – thought to be caused by the worm pulling prey into the burrow. (Paleoenvironntal Sediment Laboratory/National Taiwan University)
PHOTOS: SFU researchers find evidence of ‘giant’ predatory worms on ocean floor

Fossils found the prove the existence of an ancient Taiwanese worm as long as two metres

RCMP officers provide policing for 63 B.C. municipalities under a provincial formula based on population. (Black Press file photo)
B.C. communities warned of upcoming RCMP unionization costs

Starting salaries for city police officers are 30% higher

Most Read