A side street in Surrey's Boundary Park was covered by snow on Sunday afternoon.

ICBC hits record call volume on Monday

Almost 5,500 drivers called claims into the auto insurer on Feb. 6

Monday’s snowfall drove ICBC claims to record highs, according to spokesperson Sam Corea.

“Feb. 6  was one of the busiest days so far this winter so far with 5,463 calls,” said Corea, adding that it beat the just over 5,000 claims submitted during the big December snow days. However, unlike the December snow storms there have been no ICBC claims submitted related snow falling from either the Alex Fraser or the Port Mann bridges.

(While Jan. 3 showed 5,868 calls, the number is linked to snowfall on Jan.1 and Jan. 2 as well.)

READ: Snow in Abbotsford not going anywhere

The record breaking snowfall in parts of Metro Vancouver and the Fraser Valley has taken a toll on driving conditions.

“In the first six days of Feb. 2017, we have had 21,254 Dial-a-Claim calls. For the first six days of Feb. 2016, the call volume was 17,820,” said Corea. “So, we’ve seen a 20 per cent increase in calls when comparing the two months.”

READ: Surrey reviews snow clearing policies

Average daily call volume for ICBC is just over 2,800.

Environment Canada is forecasting heavy snowfall and freezing rain on Wednesday night for Metro Vancouver and the Fraser Valley. The storm is expected to transition to heavy rain for Wednesday and could cause icy roads and localized flooding.

ICBC claims on heavy snow daysCreate column charts



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