Kamloops this Week

Kamloops woman offered coupon after blade found in fruit snacks

Angela Veltri said she found a metal blade in a pack of Welch’s Fruit Snacks

-Kamloops this Week

A Kamloops woman is disappointed with a company’s lacklustre response to her discovery of a metal blade she found in a pack of fruit snacks intended for her three-year-old son.

Angela Veltri said she bought a bulk box of Welch’s Fruit Snacks from a Kamloops grocery store earlier this month and noticed one of them appeared to have been a double package that hadn’t been separated.

She didn’t think much of it until last week, when she was opening the pack for her son as she does with every package.

READ MORE: Kamloops groom allegedly steals bait bike on way to reception

She told KTW she felt something hard inside the plastic package and when she opened it pulled out a four-inch metal blade.

The top of the blade was rounded and thinner than the bottom, which was sharp — appearing to have been broken off of some sort of sorting machine at the factory, Veltri suspected.

“Obviously [I] was just absolutely astonished,” Veltri said. “You don’t expect to find that in your kid’s fruit snacks, it was crazy.”

Veltri said she called the company immediately and was asked to send in some photos of the blade, which she did.

A company representative called her back saying they would send her a box to send back the blade and remaining product in along with some free coupons, Veltri said.

Veltri said she felt the letter and the coupons she received with the box didn’t fit the severity of the foreign object she found in the package.

“I think I was just looking for more of an apology,” she said, noting the letter read as though they were deflecting responsibility.

The letter from Welch’s reads: “We’re sorry to learn of your recent experience with Welch’s Fruit Snacks. This product is distributed for us by our licensees, Promotion in Motion, so we are notifying their quality assurance department of the problem.”

“The information you provided will be passed on to them. We appreciate your bringing this to our attention.”

She said the four coupons she received were two for 50 cents off and two for a free product valued at $5.99.

Given her experience, Veltri said she wants parents to be careful of objects that can get into factory sealed products.

READ MORE: People’s Party of Canada candidate not given equal voice at Salmon Arm climate strike

Veltri said she will be sending the blade back to Welch’s as requested with the hope that they get to the bottom of how the blade managed to get into their product and ensure it doesn’t happen again, noting the situation could have been worse if someone else purchased the product.

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

$25 million Fraser Valley highway project 18 months behind schedule

Ministry says information security protocols have ‘evolved’ since construction on project wrapped up

Racism wasn’t dealt with properly by school, says Chilliwack graduate

Woman tells story of being verbally assaulted at school for being black

Investigators comb through Chilliwack house following standoff

RCMP say investigation involves report of an early morning shooting

REAL ESTATE: Home Sales Vital To Economic Recovery

Freddy Marks encourages care when implementing new taxes

Fraser Valley Health Foundation annouces fifth annual golf tourney

Proceeds will benefit medical facilites across the Valley

March dental conference key to many of B.C.’s COVID-19 cases

Early infections from China, Iran were quickly contained

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

Vancouver Island First Nations gather to remember woman fatally shot by police

Nuu-chah-nulth Tribal Council requests an independent investigation

VIDEO: Pitt Meadows dentist gets grand welcome home after two-month COVID-19 battle

Michael Chow was given a surprise send off by hospital staff and ‘welcome home’ from neighbours

MAP: Dr. Henry reveals which B.C. regions have seen most COVID-19 cases

B.C. health officials release a first look at how the novel coronavirus has reached all corners of the province

Tla-o-qui-aht First Nation woman, 26, fatally shot by police in Edmundston, N.B.

Police were conducting a well-being check at the time of the incident

Stray dog with duct tape around muzzle spotted in Abbotsford

Pooch has been spotted over two days, but has escaped capture so far

Seniors to receive up to $500 in promised COVID-19 emergency aid in early July

The Liberal government first promised the extra help in mid-May, but had to create a new system to deliver the aid

VIDEO: Revelstoke bear wanders into Animal House pet store

Staff got ready to chase it out with a broom

Most Read