Nelson couple’s holiday turns to nightmare

‘Their disregard for passenger safety was unconscionable’

A Nelson couple’s cruise of a lifetime turned into a hellish holiday as construction crews created havoc on the ship for their entire 15-day journey.

“Their disregard for passenger health and safety was unconscionable,” sad Anne Cavicchi, who along with husband, Doug, are relieved to be back home after the journey.

The couple, among 2,000 people on the Norwegian Sun that left Miami on March 16, said they were told before leaving that work was going to be done on the ship. But the Cavicchis didn’t believe it would ruin their vacation.

“We weren’t going to let that bother us,” said Cavicchi, adding, “we were sure there would still be so much to enjoy.”

Shortly into the trip, it became clear the work being done was not minor.

“It soon became apparent that their ‘enhancements’ meant some venues were closed for the entire cruise,” said Cavicchi, adding that large portions and decks on the ship were closed off and “in the open areas, it was often so noisy from grinders, sanders and other equipment that you couldn’t be there.

“There was also dust, particulate, fumes, and who knows what else circulating in the air.”

Cavicchi said the issue worsened a few days later as the ship became “a full-on construction zone.”

“Health issues were occurring as a result of fumes and chemicals on the ship! I never dreamed I would spend so much of our trip with varying degrees of symptoms including sore, itchy, red, puffy, and runny eyes as well as a runny nose and hoarse throat as a result of their ongoing renovations,” said Cavicchi, adding that shore stops did offer some relief.

Once back on the ship, however, the symptoms returned.

“There was not much escaping it, and you never knew where it would be the worst. Many times, I found myself running back to the cabin to lay down with a cold cloth over my eyes,” said Cavicchi. ”Have you ever been near tear gas? That’s what it felt like at times — the same symptoms and severity for me. The construction workers were in masks and protective suits — the products they were using were toxic and dangerous.”

When the cruise mercifully ended on March 31 in Los Angeles, the couple was offered a 25 per cent discount on a future cruise with Norwegian Sun.

Cavicchi responded “not likely” when asked if they will consider the offer.

Since arriving home, Cavicchi said she did go to the doctor to get checked while her husband is feeling OK.

“I’m hoping for no long-term issues,” she said.

Norwegian Sun management stated in a March 16 letter to all passengers, “We apologize for any inconvenience this may cause and are doing everything we can to minimize any impact. We appreciate your understanding as we work to enhance the onboard experience.”

Norwegian Sun sent a second letter to passengers on March 27, offering the 25 per cent discount and apologizing “for the inconvenience.”

Just Posted

Harrison workers back on the job

Union calls new agreement ‘a good compromise’

Heat warning issued for Metro Vancouver

Inland areas expect to hit at least 26 degrees for daytime highs

‘Gone are the days of leaving your vehicle and your house unlocked’

Agassiz RCMP tell residents to secure cars, homes during high crime season

It’s about to get hot: Special weather statement issued for Lower Mainland

Temperatures expected to rise and stick around till next week, Environment Canada forecasts

Highway crashes double in Fraser Valley, truck traffic also up steeply

Unclear if doubling of Fraser Valley highway crashes is linked to spike in truck traffic

VIDEO: Visual recap of Vancouver Island MusicFest

Walk Off The Earth, Passenger, Arlo Guthrie among highlights

RCMP Musical Ride coming to Fraser Valley Thursday

Organizers prepare for arrival of 32 horses, hundreds of spectators to Hope July 19

Trudeau’s youth council divided over Trans Mountain pipeline purchase

A letter signed by 16 past and present members was made public today, asking the federal government to reverse course

Hulk Hogan reinstated into wrestling Hall of Fame

Hogan had used racial slurs caught on video when talking about his daughter sleeping with a black man

Coco the cat survives horrific house fire wrapped in a blanket

Found in the laundry hours after Chilliwack firefighters douse blaze that destroyed five structures

‘Lava bomb’ through roof of tour boat injures 22 in Hawaii

“An explosion occurred near the shoreline hurling hot lava rocks towards the boat and injuring several passengers”

B.C. teen meets Nicolas Cage

Filming mob movie in downtown Vernon, B.C.

Critics claim Trump “defended a tyrant”

Trump questions US intel, not Putin, on Russia 2016 meddling

B.C. MLAs choose new children’s watchdog

Jennifer Charlesworth has worked in government, social services

Most Read