Nelson couple’s holiday turns to nightmare

‘Their disregard for passenger safety was unconscionable’

A Nelson couple’s cruise of a lifetime turned into a hellish holiday as construction crews created havoc on the ship for their entire 15-day journey.

“Their disregard for passenger health and safety was unconscionable,” sad Anne Cavicchi, who along with husband, Doug, are relieved to be back home after the journey.

The couple, among 2,000 people on the Norwegian Sun that left Miami on March 16, said they were told before leaving that work was going to be done on the ship. But the Cavicchis didn’t believe it would ruin their vacation.

“We weren’t going to let that bother us,” said Cavicchi, adding, “we were sure there would still be so much to enjoy.”

Shortly into the trip, it became clear the work being done was not minor.

“It soon became apparent that their ‘enhancements’ meant some venues were closed for the entire cruise,” said Cavicchi, adding that large portions and decks on the ship were closed off and “in the open areas, it was often so noisy from grinders, sanders and other equipment that you couldn’t be there.

“There was also dust, particulate, fumes, and who knows what else circulating in the air.”

Cavicchi said the issue worsened a few days later as the ship became “a full-on construction zone.”

“Health issues were occurring as a result of fumes and chemicals on the ship! I never dreamed I would spend so much of our trip with varying degrees of symptoms including sore, itchy, red, puffy, and runny eyes as well as a runny nose and hoarse throat as a result of their ongoing renovations,” said Cavicchi, adding that shore stops did offer some relief.

Once back on the ship, however, the symptoms returned.

“There was not much escaping it, and you never knew where it would be the worst. Many times, I found myself running back to the cabin to lay down with a cold cloth over my eyes,” said Cavicchi. ”Have you ever been near tear gas? That’s what it felt like at times — the same symptoms and severity for me. The construction workers were in masks and protective suits — the products they were using were toxic and dangerous.”

When the cruise mercifully ended on March 31 in Los Angeles, the couple was offered a 25 per cent discount on a future cruise with Norwegian Sun.

Cavicchi responded “not likely” when asked if they will consider the offer.

Since arriving home, Cavicchi said she did go to the doctor to get checked while her husband is feeling OK.

“I’m hoping for no long-term issues,” she said.

Norwegian Sun management stated in a March 16 letter to all passengers, “We apologize for any inconvenience this may cause and are doing everything we can to minimize any impact. We appreciate your understanding as we work to enhance the onboard experience.”

Norwegian Sun sent a second letter to passengers on March 27, offering the 25 per cent discount and apologizing “for the inconvenience.”

Just Posted

Fraser River First Nations say they aren’t getting their share of sockeye

Shortage is a result of decisions made by DFO, not a shortage of sockeye, complaint says

More funding for Harrison tourism projects on the horizon

Village could see increased funding by 2020

Most cows saved during massive fire on Agassiz farm thanks to fast work of farmers, neighbours

Agassiz Fire Department responded to late night call Wednesday

Risk of thunderstorm this afternoon for Vancouver Island and Lower Mainland

A special weather statement calls for heavy rain and wind over the next 48 hours

Chilliwack steps up to the plate and brings music and dance Provicials to town to prevent lag

Sponsors are needed to help knock the 2019 Provincials out of the park

Video: Flyers new mascot ‘Gritty’ a bearded, googly-eyed terror

The Philadelphia Flyers unveiled their new mascot Monday, and as one would expect of the team that gave us the “Broad Street Bullies,” he’s far from cuddly.

Edmonton cannabis company revenues more than triples to $19.1 million

Aurora Cannabis revenues more than triple in fourth quarter

B.C. pharmacist suspended for giving drugs with human placenta

RCMP had samples of the seized substances tested by Health Canada

Seattle one step closer to NHL after arena plan approved

Seattle City Council unanimously approved plans for a privately funded $700 million renovation of KeyArena

Harvest Moon to light up B.C. skies with an ‘autumn hue’

It’s the first moon after the autumn equinox

Hockey league gets $1.4M for assistance program after Humboldt Broncos crash

Program will help players, families, coaches and volunteers after the shock of the deadly crash

Canada has removed six out of 900 asylum seekers already facing U.S. deportation

Ottawa had said the ‘overwhelming majority’ had been removed

Appeal pipeline decision but consult Indigenous communities, Scheer says

The federal appeals court halted the Trans Mountain expansion last month

Most Read