One call to get questions asked about seniors care

Fraser Health launches new phone number to learn about resources for day program and other supports for seniors

Information about seniors resources and referral services has been centralized and people can now call 1-855-412-2121 daily from 8:30 a.m. to 4:30 p.m. to speak with trained

Fraser Health has made it easier for families to locate services to help seniors stay independent and in their homes longer.

Information about resources and referral services has been centralized and people can now call 1-855-412-2121 daily from 8:30 a.m. to 4:30 p.m. to speak with trained, multi-lingual staff.

Carl Meadows, director of clinical programs for home health, said callers can find out about support services or arranging for a clinic or home visit for further assessment.

Some of the supports that can be provided are help with:

• home support (bathing/grooming/toileting/feeding);

• in-home health care;

• nursing clinics in all communities;

• day programs for seniors;

• services to give caregivers a break.

Having only one number to call improves and streamlines client support, said Meadows.

“Our philosophy is ‘home is best,'” Meadows said, noting that people can get help developing a plan so elderly people can stay independent and at home longer, even after a hospital stay, or when they are having difficulties looking after themselves.

The new centralized system has also been integrated with B.C.’s acute care hospitals so people can return home more easily with appropriate nursing and other supports.

DON’T WAIT TO CALL

But Meadows advises people not to wait for a health emergency to plan for assistance for their loved one.

“We don’t want them to wait until their mother has fallen, humans are like this, particularly around caregiver burnout. Families will adjust and move their lives around incredibly, and then they’re on the burning platform. Humans don’t do a lot of pre-planning.”

Among the questions people ask themselves are: Can mom stay home safely by herself? Who will help Dad with his personal care when I’m at work? I no longer think I can live at home alone. I think I need some help, but what is available?

Meadows said Home Health Service Line staff can make suggestions and refer a client for a clinic or home assessment.

The new number is already in service for new clients, but current Home Health users can continue to call their local Home Health office for assistance.

People can also call 211 to look for community, social or government services.

dstrandberg@tricitynews.com

 

Just Posted

District of Kent yet to set date for cannabis consultation

Open house, questionnaires coming before council makes decision on marijuana sales

Fraser River First Nations say they aren’t getting their share of sockeye

Shortage is a result of decisions made by DFO, not a shortage of sockeye, complaint says

More funding for Harrison tourism projects on the horizon

Village could see increased funding by 2020

Chilliwack celebrates Oktoberfest with Jens Lindemann and the Bergmann Duo

Jens Lindemann is one of Canada’s top trumpet soloists

Most cows saved during massive fire on Agassiz farm thanks to fast work of farmers, neighbours

Agassiz Fire Department responded to late night call Wednesday

VIDEO: Rare close encounter with whale pod spotted off B.C. waters

Pod of southern resident orca whales breach within arms length of whale watchers

VIDEO: B.C. dairy farmer says Trump doesn’t understand the industry

‘They need supply management just as bad as we need to keep it’: sixth generation farmer Devan Toop

VIDEO: Death threat, racist comments spewed over empty seat on B.C. bus

Transit Police are investigating the incident, shared online by fellow passengers on Vancouver bus

Man faces 8 charges after Vancouver carjacking, pepper-spray attacks

Jesse William Swain has been charged with assault with a weapon, robbery and dangerous driving

Sister of plane crash victim that went missing in B.C. starting support network

Tammy Neron wants to help families who are searching for missing people

‘Hello, 911? There’s a horse in my living room’

Sproat Lake firefighters called to ‘rescue’ quarter-horse from Alberni Valley house

Assault charge withdrawn vs. ex-Jays pitcher Roberto Osuna

Former Toronto player agrees to peace bond

UPDATED: Bill Cosby gets 3-10 years in prison for sexual assault

Judge also declared the disgraced comedian a ‘sexually violent predator’

Vancouver Whitecaps release head coach Carl Robinson

Assistant coach Martyn Pert and goalkeeper coach Stewart Kerr are also out

Most Read